PRIVACY POLICY
Welcome to MyOwner ("we", "our", or "us"), a platform that provides access to the WhatsApp Business API for business communication, automation, and marketing.
This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
1. INFORMATION WE COLLECT
We may collect the following types of information:
Account Information:
* Name, email address, phone number
* Business details and billing information
Usage Data:
* Message logs, campaign data, and analytics
* Platform activity and usage behavior
Device & Technical Data:
* IP address, browser type, device information
2. HOW WE USE YOUR INFORMATION
We use your information to:
* Provide and operate our WhatsApp API services
* Process payments and manage subscriptions
* Improve platform performance and user experience
* Communicate important updates and notifications
* Ensure compliance with legal and regulatory requirements
3. USER RESPONSIBILITIES
By using MyOwner, you agree to:
* Use the platform only for lawful purposes
* Follow all applicable Meta (WhatsApp) Business policies
* Avoid fraudulent, deceptive, or misleading marketing practices
You are solely responsible for the content of messages sent through the platform.
4. ACCOUNT SECURITY
You are responsible for maintaining the confidentiality of your account credentials.
* Do not share login details with unauthorized persons
* Notify us immediately in case of unauthorized access or security breach
We are not liable for losses resulting from compromised accounts due to user negligence.
5. PAYMENTS AND BILLING
* All users must pay applicable service fees on time
* Failure to pay may result in account suspension or restricted access
All payments are non-refundable unless stated otherwise.
6. DATA PROTECTION & USER CONSENT
You agree that:
* You will obtain explicit consent from your customers before sending WhatsApp messages
* You will comply with all applicable data protection and privacy laws
We do not take responsibility for misuse of customer data by users.
7. COMPLIANCE WITH META POLICIES
MyOwner operates on top of the WhatsApp Business API.
Users must:
* Follow all Meta WhatsApp Business guidelines
* Avoid spam, abuse, or policy violations
Failure to comply may result in account suspension, permanent termination, or WhatsApp number blocking.
8. DATA SHARING
We do not sell your personal data.
We may share data with:
* Payment processors (for billing)
* Meta (for WhatsApp API functionality)
* Legal authorities when required by law
9. DATA RETENTION
We retain your data only as long as necessary to:
* Provide services
* Meet legal obligations
* Resolve disputes
10. YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:
* Access your data
* Request correction or deletion
* Withdraw consent
11. LIMITATION OF LIABILITY
MyOwner is not responsible for:
* Message delivery failures caused by Meta
* Account bans due to policy violations
* Losses resulting from misuse of the platform
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Users will be notified of significant changes.
13. CONTACT US
Email: info@myowner.in
Website: https://wp.myowner.in